HEY ALL! Yes, I’m going to update my blog. (: There are so many things that happened lately! Zomg! I think this is going to be a super long blog entry! All right, I’ll go by dates, starting from… 13 January. πŸ˜€

13 January 2009

Today is my first day as operator. It was pretty fine and I get to sit down the whole day. My job as operator 2 is to file certain documents, call guests that reported loss of items, record found items and store them, answer calls, identify mails for the different departments, and answer even more calls. During times that I have nothing to do, I just grab some maps to amend. Sharon was the one training me and she did a great job. I asked her a lot of questions and also end up making her repeat too. ><

14 January 2009

Today I’m operator 2 again. But it’s a bit different. I was working with Eliza and Sharon. 3 people at the reception desk!! The more the merrier! So, we had fun chatting. πŸ˜€

15 January 2009

Operator 2 again, with Jhannie and Sharon. Jhannie brought some Chicken puff, 2 cookies and a muffin. So, we shared the food. πŸ˜€ But we had to eat secretly. hehehe.

That evening, after work, me, Joyce, Benji and Qi Bin went to the Night Safari together. I totally love the tram ride. πŸ™‚ It’s like so relaxing and cooling. hahah.Β 

Actually, I thought that going to the night safari that day will be more fun and less… pressurizing/annoying. But well, I was being matchmade with Casper again. ><

But then Qi Bin said that I’m not Caspar’s kind of girl. I felt relieved after hearing that. At least it’s the truth. Like, FINALLY. πŸ™‚

16 January 2009

I went with Mom to Tan Tock Seng Hospital for her medical appointment. While waiting for her, I went to Donut Factory to return my uniform and had my breakfast there. Hehe. 1 hot chocolate with 2 free donuts. 1 standard glazed and 1 donut of your choice (Spicy Cheese!). Hahah. I didn’t say that for such a long time! πŸ˜›

I was doing (something) while having my breakfast. Hahaha. Who knows, she was done pretty soon. Then we had our lunch at Urban Pantry. Yes, it’s FINALLY opened! hahah. Just in case you don’t know what’s that, it’s a new thing opened by Donut Factory and it’s only located at the Novena outlet of Donut Factory. They sell soups (such as German crepe soup, soupa criolla, miso soup, etc.), sides (such as french fries, mac & cheese, coleslaw with raisins, caesar salad, etc.) and mains (such as Jumbo jackets, terriyaki chicken skewers, crispy fish wasabi, vegetarian parcels, etc.). hahaha! I’m like promoting for them! hehe. πŸ˜›Β 

That evening, I went to Hui Ling’s house to do some stuff for the vice-principals as I’ll be seeing them the next day. Hehe. I can’t believe I was there until 21:15! That’s kind of weird because I hardly go to friends’ houses alone until that late.

17 January 2009

Senior Citizens Day at Pei Hwa. It was really boring actually. The performances weren’t for my age group. The worst thing is, the table that I was seated at was just right in front of the getai band and the loud speaker. Gosh… TORTURE. :X

Thank goodness halfway through lunch, we were called to go for the alumni meeting. So, I’m confirmed the Event & Welfare I/C and Im suppose to plan events. Hmm… Got to start soon. :X

After the alumni meeting, I went to Changi Beach with Gena. The decision was made as bus 89 arrived earlier than bus 27 (which goes to Changi Airport). Changi Beach was totally awesome that day! The wind was super strong and the sky and sea were blue. πŸ™‚ Gena and I went on the swing and we felt totally relaxed! I think I’ll go there when I’m feeling stressed next time. haha. Together with the strong wind and high tide, the waves that crash right into the seawalls went real high and over the fences. That’s my first time seeing such a thing happen! haha. Totally cool. πŸ˜‰ Anyway, I’ve post some photos that were taken below. πŸ™‚


Gena and I πŸ˜€


Gena and I ((:


Me on the swing πŸ˜‰


Gena on the swing (:


The big splash that I was talking about!Β 




18 January 2009

Worked as operator 2 again, but it’s with Aisyah. It was good because we can listen to music (since it’s a weekend) and there weren’t any mails to settle, etc. So, there was little to do. BUT, it was terrible because of an idiotic caller called FARIDAH. Well, I was really pissed with this person who called to talk to her dad who works as a zookeeper.

She’s ridiculous. She doesn’t answer my questions and she is very impatient.

Basically, here’s the conversation:

Faridah: Hello, can you put me through to one of the zookeepers?
Me: Okay, who do you want to speak to?
Faridah: My father, he works with the elephants. I’m his daughter.
Me: Okay. Please hold on for a moment.
( asked Aisyah and she said that I can’t put her through to him and can only ask for her contacts)
Me: Mdm, can I have your contact number and name and I’ll get one of them to call you.
Faridah: My name is Faridah and my contact number is …
Me: All right, I’ll get one of them to call you.
Faridah: Can you repeat the details for me??
Me: Mdm, I know your contact number and name. I’ll get one of them to call you.
Faridah: See?? You don’t even know the details! DO YOU EVEN KNOW WHO TO CONTACT?? Later you’ll get the wrong person to contact me!
(I was very irritated by this woman by then. I couldn’t care much about her request anymore.)
Me: But just now, you asked me to contact ONE OF THE ZOOKEEPERS.
Faridah: Eh, you shouldn’t even be talking like this!!!
Me: All right, all right. What’s his name then?
Faridah: Oh my gosh! You’re soooo RUDE!
Me: Okay, I’m sorry. What’s his name??
Faridah: (name of the zookeeper but I can’t hear her)
Me: Mdm, can you spell it out for me?
Faridah: You’re asking soooo many questions!! (spells out name)
Me: okay. I’ll get him to contact you.
(Faridah hangs up)

Oh my goodness. That’s totally terrible. This is the 1st super irritating caller I’ve encountered. I mean if you tell me his name earlier, I wouldn’t be asking so many questions. And, since he’s your FATHER, call him on his mobile then. And lastly, I am the one that’s going to get your father to contact you. So, don’t forget, if I’m really pissed, I can always choose to not let your father know about this and he won’t call you. Simple. Callers are just so annoying. Sigh.

19 January 2009

HAPPY BIRTHDAY JOLYN!! πŸ˜€ Yup, it’s my younger sister’s birthday.Β 

Hahah. After work, Benji, Casper, Joyce and I went to Ben & Jerry’s to get a mix ‘n’ match with 1 additional scoop. Hahah! I really enjoy sharing ice-cream like this. πŸ˜€ 35% off too!! It’s always very funny when we have to choose the ice-cream flavours, the syrup and topping. πŸ˜›Β 

Anyway, Caspar accompanied me to get my sister’s birthday present. I made him walk around AMK Hub like crazy. :X In the end, I bought a deco umbrella from Young Generations for her. It looks like a champagne bottle but it’s actually an umbrella. Really cool. πŸ˜€

Oh yeah, this is also the day when I get another super irritating call. This time, it’s from a teacher from an international school. Here’s the conversation:
Teacher: Hi, I called earlier regarding the price of the child ticket. I’m bringing a group of 37 students and they’re all 4-year-olds. I was told that it’ll be $4.50 for each child. But it seems like it’s actually $9. So, I want to ask if it’s $4.50 or $9
Me: Okay, Mdm. It’s actually $4.50 for each child because you’re bringing more than 30 students.
Teacher: All right. I also heard that for every 10 children I bring, 1 adult will go free. Is that true?
(I didn’t know about this, so I checked with Jhannie and Jhannie asked me to get her to confirm with the ticketing booth)
Me: Hello, Mdm, is it okay for me to transfer you to the ticketing booth as you have to confirm with them?
Teacher: No, I’m just checking with you about that promotion. Why do you need to transfer me to somewhere else??
(I asked Jhannie about it again and she told me that only some companies/schools will get the privilage. And only the ticketing booth has that information)
Me: Hello, Mdm, that’s because only certain companies/schools can enjoy that privilage. Hence, you need to check with the ticketing booth.
Teacher: Wait. Am I calling the Singapore Zoo?
Me: Yes.
Teacher: Are you working at the Singapore Zoo?
Me: Yes.
Teacher: Isn’t this the general enquiries number?
Me: It is.
Teacher: Then why do you NOT know??? You know, you’re either NEW or you’re NOT well-trained! Can you get somebody else who can do the job better than you to answer my call?!?
Me: All right. Please wait.

I handed the phone over to Jhannie and in the end Jhannie said the SAME THING as me. She still ended up being transferred over to the ticketing booth. Like, if you could to spend that 3 minutes on settling your problem with the ticketing booth rather than to criticise me, you would’ve been done. When she said that I’m either new or not well trained, I feel like telling her, ‘YES, I’M N-E-W, SO?’ I mean, it’s ridiculous man. You expect me to know EVERYTHING? It’s not like I went to the university to study the ‘Operations at the Singapore Zoo’ course. People are just so ridiculous sometimes. They only think of what they want and never spare a thought for others. It’s not like I just said, “I don’t know, so, don’t ask me.” and hang up, right? I did my best to ask my trainer what to do and also wanted to transfer your call. I mean, all you have to do is speak to the people at the ticketing booth. I didn’t ask you to come to the zoo or even ask you to dial another number. *Sigh*

20 January 2009

My off day today and I decided to chill somewhere. So, in the evening, I met up with Lois at Pacific Coffee Company at VivoCity to chill out. πŸ˜€ I totally enjoyed my time there with her! We chat about all sorts of things while enjoying the awesome ambience at PCC. πŸ™‚ Then we went up to the Sky Garden to chat somemore while enjoying the stars/satellites up in the sky. I wish I can spend a day like this every now and then. It’s good for your mental health. πŸ˜›


21 January 2009

Worked as operator AGAIN. Went for lunch with Caspar only as Joyce and Benji weren’t working. It was damn silly. We were being matchmade by a group of people. And they left both of us all alone at the Ulu Ulu Restaurant. I actually believed that they were going back to work as Caspar and I went for lunch late. But in the end, when I went to the loft after lunch, I saw the whole group of them sitting there, chatting about us. Oh my goodness. I seriously dislike being matchmade. It’s irritating. And I hate the fact that you have to act so abnormally just to prevent yourself from being matchmade again. I want to be myself.

And, somebody called from ____ Education Centre regarding her tickets. She said that she order some tickets on 27 December and she was supposed to collect them on 12 January Β but she couldn’t make it in the end. She wanted to check when does the tickets expire and when can she collect the tickets as she wants to collect it on 28 January. So, I got her contact number and told her I’ll call her back asap. I contacted the ticketing booth right away to check if the tickets if with them. However, they couldn’t find it. I called the lady to tell her about it and she said that she has the order form with her and somebody called her to let her know that the tickets are ready for collection. So, I told her that I’ll try to check again for her. I called the ticketing booth again to double-check. They didn’t have it. This time, I called the education department and the sales department in the office too. I even called the Night Safari too as she just told me that it’s a Zoo-Night Safari Parkhopper. However, I had to wait till 17:45 to call the Night Safari ticketing booth as they weren’t ready yet. I did a lot for this guest. In the end, I spoke to the Night Safari ticketing staff and she said they don’t have the tickets. In addition, I gave her the guest’s contact number. She said she knows who I was referring to. Later on, I called to check and she told me it’s settled. So, I felt relieved.

22 January 2009

Worked as operator AGAIN. The guest from the ____ Education Centre called again. And she requested to speak to me. She told me that the Night Safari didn’t have the tickets. I apologised for not contacting her as I was told that the case was settled. She said it was fine. In the end, we agreed that she can resend her order since there’s no harm done. When she emailed us the order, she called for me again and wanted me to check if we’ve received her email right away. I checked and we did. She said she wants to know the status by today. I said okay. Sharon forwarded the email to the Education department. In the end, the education department forwarded it to the sales department. The guest called again and wanted to check the status. I asked Sharon and she said that the email has been sent to the sales department and she can check with them. So, I gave her the direct line to one of the lady under sales so that she can call her for further updates. In the end, that lady from the sales department came to me and asked me what it was about and why did I give that guest her direct line when she’s not informed about it before that. Omg. That’s what you get for being an operator. You get complains externally AND internally. Sigh. Thank goodness it was my last day as operator. Tsk tsk.

23 January 2009

Worked at entrance. Was really tired. Went to Night Safari with Desmond Khoo, Nicholas, Hao Wen, Tian Qing and Guo Wei but didn’t get to take the tram ride. Oh wells. It was a tiring day anyway.

24 January 2009

Went for dinner with Joyce, Benji and Caspar! It’s actually a farewell dinner for Joyce as she’ll be leaving for Italy this coming Friday for 6 months! I’ll have to say that these 3 people are my best colleagues/friends at work! It’s really fun hanging out with them. πŸ˜€ Anyway, I met up with Joyce early as she was feeling bored. We went to Borders and read a little here and there. Then we met up with Benji and Caspar to have dinner at N.Y.D.C. Β To be frank, that’s my first time eating there. :X I ordered a Hawai’ian oven-baked pasta. I think it tastes good. (: And later on, we went to Chippy British Takeaway for the fried Mars balls.Β 


25 January 2009

Finally! I’m writing about the present day!! πŸ˜€ Today is Chinese New Year Eve. Cleaned the house and had reunion dinner at Aunt Dolly’s place. Was really glad to see Megan, my lovely niece! πŸ™‚ Can’t wait to see her again tomorrow. πŸ™‚Β 

Anyway, I really can’t wait for school to start on 2 February. My last day of work will be on 30th January, doing the rental of wagons, strollers and lockers. I’ll be looking forward to that day. I also need to do some shopping for school stuff. Can’t wait!!